We have extensive experience of outsourcing solutions and currently have more than 75 on-site workshops. These are examples of the areas we cover:
- Preventive maintenance, repair and calibration of all
brands and types of tools.
- Installation and start-up support.
- Service management system, including developing Key Performance Indicators.
- Line and process support.
- Back-up tool/equipment and spare parts management.
- Other customer requests.
Some typical KPI indicators used:
- Turnaround time for repair.
- MTTR (Mean Time To Repair)
- MTBF (Mean Time Between Failures)
- Number of preventive maintenance actions vs. repair/failure development
- Root cause analysis
- Top 5 problem applications with actions
- Number of scrapped/replaced tools
- Availability of equipment
Customer values
Open tableOpen table| Feature | Benefit |
|---|
| We take care of your non-core business. | Focus on your core business. |
| Global experience from several workshops. | We have the experience to handle it. |
| Network of specialists in different areas. | Get the best competence. |
| Global certifi cation program for our technicians. | Same level of service wherever you are located. |
| Key account management and global agreements. | Keep the same quality and service in all your global facilities. |
