Our customer had a very complex manual assembly process that lent itself to many human errors, including missing or misplaced fasteners that in turn affected production efficiency. In addition to that, due to the type of tooling that was utilized, there was an overall lack of traceability.
These issues resulted in quality problems requiring labor-intensive reworks, which ultimately effect overall production throughput and profitability. The customer was also concerned with the long-term impact that quality problems would have on future business.
We worked together to develop a fully integrated error-proofing solution that included operator guidance software to improve throughput and traceability.
With this solution we were able to reduce quality issues that caused the labor-intensive rework and limited production throughput.
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