March 24, 2020
Subject: Coronavirus (COVID-19) Outbreak
Below you will find a short summary of our actions on both the people and supply chain side of the business. We should stress that this is a very fluid, rapidly changing situation. On the people side, we are committed to protecting our employees, customers and local communities. We are doing everything we can to ensure we do not add to the spread of the virus. This includes:
We are a global manufacturer, and as much as this is unprecedented, we have a model which was built in line with agile principles and we proactively work to develop alternative options to enable us to continue to fulfill orders, even during the most challenging of circumstances.
Any specific information on orders placed or orders you’re about to place will need to be discussed with our sales and customer service team. You can find a link to the business units contact details here
In conclusion, our local and global teams are meeting daily. We want to thank you for being a customer and assure you that we are taking every step possible to ensure business continuity.