Antwerp, Belgium, April 29, 2013: Atlas Copco Rental is taking the next step in customer service. From April 2013 onwards the rental fleet will be equipped with the iACCESS [intelligent Atlas CopCo Equipment Satellite System] module.
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“ This module will relay information via satellite to our offices, so that our units can be monitored from a distance. Besides the main operating conditions of the machine we will get live data of pressures and temperatures inside the units. Thanks to iACCESS, we will have a fantastic opportunity to enhance our offering and delight our customers. ”
The benefits for the customers are clear:
“ The iACCESS remote monitoring system will provide our customers with true peace of mind and maximum uptime ! It will lift our customer service to a superior level. ”
Atlas Copco is a world-leading provider of sustainable productivity solutions. The Group serves customers with innovative compressors, vacuum solutions and air treatment systems, construction and mining equipment, power tools and assembly systems. Atlas Copco develops products and service focused on productivity, energy efficiency, safety and ergonomics. The company was founded in 1873, is based in Stockholm, Sweden, and has a global reach spanning more than 180 countries. In 2015, Atlas Copco had revenues of BSEK 102 (BEUR 11) and more than 43 000 employees.
Specialty Rental is a division within Atlas Copco’s Construction Technique business area. It serves customers in the industry segments around the world with temporary air, nitrogen, steam and power rental solutions. The specialty rental services are offered under several brands. The divisional headquarters is located in Houston, USA.