TechCover
Extended Service Hours / Soft. Service product photo
TechCover is a software service level agreement that provides expertise support with added value services. Designed to complement Atlas Copco software product portfolio to maximize the customer's quality, productivity, and uptime. TechCover service level agreements are designed to meet and exceed industry standard support requirements and goals. TechCover service level agreements are scalable to grow in line with the software solution and requirements.
Extended Service Hours / Soft. Service product photo

Extended Service Hours / Soft. Service

8900 4200 02

Benefits

Maximized system performance & availability
Optimized production, quality & uptime
Unparalleled experience and knowledge
Minimized production risks
Quality critical support

Features

Prioritized support
Software updates
Product expertise
Ticketing system/status updates
Root cause analysis/resolution
Access to software professionals
Remote support /optional onsite support