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Instant Insight | Remote Access | Anytime Intelligence
Vacuum pumps are essential in technical manufacturing. Maintaining your vacuum pump helps keep it in peak operation, giving you a more efficient production. GENIUS Instant Insights™ ensures you can rely on continual pump performance.
Already have GENIUS Instant InsightsTM?
Log in to the GENIUS portal here and watch this video to learn how to register and navigate through the portal :
Three frequent types of pump failure can be predicted in advance
The benefits of GENIUS
2. GENIUS reduces your maintenance costs because pumps are serviced when they are needed, avoiding more expensive repairs in the future.
3. GENIUS gives you information 24/7 on your vacuum pumps, so you are always informed about their performance.
2. GENIUS reduces your maintenance costs because pumps are serviced when they are needed, avoiding more expensive repairs in the future.
3. GENIUS gives you information 24/7 on your vacuum pumps, so you are always informed about their performance.
2.GENIUS reduces production loss because it indicates of any possible failures before they happened.
3.GENIUS allows you to schedule downtime, so maintenance can be completed on your own schedule.
2.GENIUS reduces production loss because it indicates of any possible failures before they happened.
3.GENIUS allows you to schedule downtime, so maintenance can be completed on your own schedule.
2.GENIUS helps lower your CO2 emissions, helping you hit your energy targets.
3.GENIUS makes your pump operation efficient, reducing waste and increasing productivity.
2.GENIUS helps lower your CO2 emissions, helping you hit your energy targets.
3.GENIUS makes your pump operation efficient, reducing waste and increasing productivity.
GENIUS Cybersecurity
One of the many benefits of GENIUS is that information on your pump’s performance is safely stored on the Cloud, so you can access it at any time, from anywhere. We know how important data safety and cyber security is and have put safety measures in place to ensure that your data is as secure.
We use the latest technologies, experienced partners, and managed data access to protect your data. Our main development partner is ISO 27001 certified. We also use additional measures, such as PEN-tests, to keep your data secure.
No risk for your internal networks: data transfer with secure cellular mobile technologies using a dedicated gateway. Plus, GENIUS is completely independent from your internal networks (like WIFI and LAN).
State-of-the-art encrypted data transfer: all data communicated to the Cloud is encrypted with state-of-the-act asymmetric encryption, and only trusted devices can communicate with the Cloud.
Managed data access: access to data limited to you and selected ACG employees engaged in providing you a better service and helping you to operate your pumps better.
Experienced partners along the value chain: such as, Sierra Wireless, Microsoft Azure, OrangeNEXt and Vodafone.
Full Overview
The GENIUS Instant Insights™ portal gives you important insights into vacuum pump operation, such as:
Status
Indicates the overall status of your pumps, such as running hours, temperature and service status
Availability
Indicates the percentage availability of your vacuum pumps installation, so you can count on it for steady production
Uptime
The time the pump runs producing the desired vacuum
Energy Consumptions & CO2 insights
Gives you clear inputs about the energy consumption of your vacuum pump and the impact of it to the environment
Alert
Notification of potential failures and service requirements, the alerts can be programmed to be sent through SMS, WhatsApp, or E-mail to all relevant contacts in your organization in real-time of the event
Trends
The vacuum pump installation monitored 24/7 trending all relevant parameters to deliver insights about the efficiency of the pumps and potential opportunity to optimize your machines operation
The GENIUS Tiers™
*Free access to the connected vacuum pump is always available with ACCESS level
GENIUS Instant Insights™
With GENIUS Instant Insights Portal you can select the level of detail you receive on your vacuum technology performance.
24/7 SAFE ACCESS You can check into the GENIUS Instant Insights™ portal at anytime, anywhere. All information about your pump installation is safely maintained in the GENIUS Instant Insights™ cloud. LESS CHANCE OF INTERRUPTED PRODUCTION because the GENIUS Instant Insights™ portal immediately sends you alarms and informs you when service is necessary. This allows you to make alternative plans so that production continues uninterrupted.
The GENIUS Instant Insights™ portal offers three levels
The GENIUS Instant Insights™ portal offers three levels
HEX@ or HEX@GRID Utilizes your local network and enables all great functionalities from your controller, improving pump efficiency and supporting stable production line operation.
The GENIUS box kit connects to the cellular network to safely transmit data from the pump to the GENIUS portal. This means that using the local network is no longer necessary.
HEX@ or HEX@GRID Utilizes your local network and enables all great functionalities from your controller, improving pump efficiency and supporting stable production line operation.
The GENIUS box kit connects to the cellular network to safely transmit data from the pump to the GENIUS portal. This means that using the local network is no longer necessary.
Connecting your vacuum pump to GENIUS
Depending on if you are connecting a new, recently purchased or already-in-production vacuum pump, there are many ways to connect GENIUS to your pumps.
Are you currently in the process, or thinking of, buy a new vacuum pump?
Ask your sales representative if GENIUS Instant Insights is compatible with the model of vacuum pump you are purchasing.
- For vacuum pumps with intelligent controller, GENIUS can be connected through LAN or by having a GENIUS box kit installed during the pump set up.
- For pumps without intelligent controllers, they can be ordered from our workshop with a pre-installed GENIUS box kit.
Do you already have a vacuum pump, and want to install GENIUS?
- GENIUS can be installed by our service engineers, or by authorized distributors. This is done during a regular maintenance visit, with no extra installation cost. GENIUS will connect with your pump in approximately 30 minutes.
- On some of our vacuum pump models GENIUS can be installed by the customer. Please talk to your service provider for more information.
Already sending your pump in for service?
FAQ
Common questions about GENIUS Instant Insights™
Explore the answers to some of the most popular questions other customers have had. Didn’t find your question in the list? Then just reach out to the local expert in your region by filling out the form below.
1. What is GENIUS Instant Insights™ ?
GENIUS Instant Insights™ is the remote connectivity solution to support
customers in achieving higher levels of uptime, reliability and performance
of their vacuum products through the monitoring of critical events that can lead
to the machine breakdowns.
2. Why should I connect my machines with GENIUS Instant Insights™?
Connecting your vacuum pumps to our remote monitoring solution will help to reduce the risk of machine downtime due to unexpected failures and therefore the risk of production losses, which can represent a big financial impact on any organization.
Additionally, with GENIUS Instant Insights™ you learn about the energy consumption & CO2 emissions profile of the vacuum installation, supporting your business with the sustainability targets.
3. How do I get my pumps enabled with GENIUS?
You can have your machines connected and remotely communicating to our cloud-based platform GENIUS Instant Insights™ in different ways.
When purchasing a new machine, you can ask your sales representative if connectivity can be enabled from the factory. This is because not all technologies of vacuum pumps will have this possibility from the production line, in that case, request your sales representative information about GENIUS aftermarket kits, they can be installed during the start-up of the pumps by one of our Field Service Engineers or authorized Distributors.
When performing service on-site or at one of our authorized workshops, you will be offered the possibility of having a GENIUS Box kit.
Additionally, when you have an active service agreement with us, the GENIUS Box kit will be installed as default, but you can always de-opt in case it does not suit to you.
4. Where do I see my connected pumps?
All pumps actively communicating though GENIUS Box to the GENIUS cloud, will be visible on the GENIUS Instant Insights™ Portal.
5. Getting access to the GENIUS Instant Insights™ Portal
To be able to see your connected pumps, you can use desktop or mobile devices.
Go to https://genius.atlascopco.com and create your access by following the instructions
6. How long does it take to see my pumps connected on the GENIUS Portal?
When the pump is equipped with a GENIUS functionality, it will be online on the GENIUS Portal immediately after the pump is powered on.
7. What can I see on the GENIUS Portal?
On the GENIUS Portal you have 24/7 access to:
Pumps parameters and status with trend graphs, showing current, pressure, power, vibration* profile of operation.
*Ask you service provider about pump model availability.
You will have dashboards showing:
─Critical alerts with recommended first aid actions
─Availability & Uptime of pumps to support actions in coping with production demand
─Energy Consumption & CO2 emissions, for cost efficiency and sustainability targets
─Notification for services before it is overdue, to enable planning of cost and downtime of machines.
Additional functionalities available are:
─Instant reports & Scheduling for monthly reports
─WhatsApp notification channel, for fast acknowledgement of potential issues
─Remote software updates for pumps equipped with controllers that support this action,
this avoids extra service costs at the Customer side and allows the pumps to be always running at top performance.
- VPN Access to technical support and useful tools that will save your time
8. Can I request a demo of the GENIUS Portal?
Yes, contact your service provider and learn GENIUS Instant Insights™ Portal will help you to better utilize your vacuum pumps and run at a lower total cost of ownership.
9. How can I request my pumps to be connected?
Please contact you Sales or Service provider, they will guide you on the options to have your vacuum pumps connected.
10. Is my pump’s data safe when connecting to GENIUS Portal?
All data are safely transmitted from the pumps to the GENIUS portal, this is supported by:
- Data transfer certificates such as Elliptic Curve – ECC for LAN connections
- All data communication is encrypted when in rest of in transit to/from the GENIUS Portal
- Private key protocols
- Private APN, higher control of security & IP addressing
- Secured access to the portal with user authentication
11. What will GENIUS do with the data collected from my pumps?
•The data collected from your pumps will be safely stored on the GENIUS cloud and we will retain the data while we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected.
•GENIUS will use data intelligence to provide customized recommendations for service and machine optimization, enabling cost and time savings for the Customer.
•GENIUS will never share the data collected from the connected pumps to third parties.
For more details, please check the Customer Notice, it is displayed when you are requesting your user access to the GENIUS Instant Insights™ Portal.