“ISO 9001 Certification provides maximum efficiency to the organization and the business to achieve our goal of customer satisfaction” said Samer BaniNaser, General Manager Egypt, Sudan & Levant area.
By adopting an approach that starts out to implement more efficient working practices and focuses on the business objectives of the organization, we will achieve a system that will help and support our staff to develop their ways of doing business and improve our levels of customer satisfaction.
This will ensure that the adopted Quality Management Systems work to improve the business and are not just a set of procedures that employees find hard to manage. All departments of the organization are aware of the importance of the ISO 9001 Certification process that will save time and cost, improve efficiency and ultimately improve customer relationships.
“Standards are a set of powerful business and marketing tools used to fine-tune business performance and manage the risks while operating in more efficient and sustainable ways”. Said Ibrahim Elkhoppy – Regional SHEQ Manager