Service and support FAQ
Find answers to the most common questions about our support and service. Can't find what you're looking for?
Atlas Copco has dedicated services for each business area. Based on your equipment type reach out to the correct service:
Yes. Online spare parts ordering is available through dedicated web shops:
All four business areas offer structured service plans ranging from basic inspection to full-coverage agreements. Plans are tailored by equipment type and vary in scope — visit the relevant business area service page for plan details and comparison.
Yes, Atlas Copco does service equipment from other manufacturers. We positions ourself as a single service supplier for all repairs, spare parts, and maintenance regardless of brand or age — many customers look for a single-source supplier to look after all their equipments.
Our nationwide network of certified service technicians is dedicated to providing top-notch service and maintenance for all equipment. If you have equipment from a different brand, it's best to check with your local Atlas Copco office to confirm whether they cover it or not.
Our well-trained engineers and service technicians are ready to service equipment regardless of brand, with training programs that include hands-on training and maintenance recommendations of the original equipment manufacturer.
You can reach the team at atlascopco.com → Location → Business unit → Contact, or reach out to the local customer centre directly for a specific inquiry.
Yes, Atlas Copco has monitoring solutions for virtually every equipment type and scale — from a small workshop compressor to a large industrial installation. You can explore these at atlascopco.com or contact your local sales team for a tailored recommendation.
SMARTLINK enables remote monitoring of compressors by capturing live data from compressed air equipment and translating it into clear insights, so maintenance teams can check machine health remotely at any time, from anywhere.
SMARTCLAMP is a smart monitoring solution for compressors and vacuum pumps up to 30 kW that have no built-in controller. It's easy to install and gathers insights on running hours and service status. A built-in permanent SIM chip allows remote performance data monitoring via a 3G smartphone connection, uploading running hours at specified intervals to identify when the next service is due.
SMART AIRnet Sensors gather valuable data throughout your factory, feeding into SMARTLINK's 24/7 monitoring to prevent problems from deteriorating into failures.
SMARTVIEW, the local monitoring solution that ensures plant personnel always have a clear, immediate view of compressor performance and status.
Gateway 4.0 for customers who prefer to connect their machines to their own monitoring platforms. Gateway 4.0 is a SCADA solution that ensures your facility aligns with Industry 4.0 standards.
FleetLink (portable/construction equipment) is an intelligent telematics system designed to optimise fleet usage, reduce maintenance costs, and save time and money. It enables customers to remotely manage their machines anytime and anywhere, with features like geo-fencing, remote function lock-out, and automatic reporting.
GENIUS Instant Insights™ (vacuum pumps) A remote connectivity solution for vacuum pumps that supports higher uptime, reliability, and performance through monitoring of critical events. It also tracks energy consumption and CO₂ emissions, supporting sustainability targets.
AIRkeeper App for the smaller compressors (10–30 HP) that allows users to remotely start/stop the compressor, adjust pressure bands, run leakage detection, and receive real-time alerts via Bluetooth from a smartphone or tablet.
ALTURE Optimize - Data-driven service for production optimization. By harnessing the power of advanced analytics and machine learning, it analyzes production data to identify inefficiencies and predict potential issues.
ALTURE Maintain - a data-driven solution that will help optimize your maintenance schedules based on the actual tool usage.
ToolsNet 8 - centralized platform for collecting, analyzing, and reporting tightening results across your entire production environment.