Atlas Copco has appointed Brian Barnes as Business Line Manager for Operations within its Compressor Technique Service (CTS) division in the UK. As well as continuing its primary role in providing compressor and vacuum systems optimisation, and aftermarket services including genuine spare parts and scheduled maintenance plans, Barnes sees his mission as to help customers embrace the tangible business benefits that big data analysis, remote monitoring and predictive maintenance technology has to offer.
In order to maintain the high level of technical skills required within our field service engineering team, we have to place a strong emphasis on offering compelling apprenticeship training schemes that will inspire young people to pursue a career in the compressed air industry. This will help us to bridge any skills gap between traditional mechanical engineering and emerging electronic engineering disciplines, which is an essential requirement when dealing with today’s ever-evolving air handling technology
Barnes added that, in parallel with the company’s sales efforts and marketing communications, an important part of his new job is in educating and advising customers of the value-for-money benefits that switching to smarter and more energy-efficient solutions can confer on their applications. He commented:
One of my prime focuses has to be on promoting customer care and productivity. That responsibility extends way beyond maintenance matters to cover all aspects of customers’ systems, from advising how they can comply with the government’s latest carbon reduction measures to providing guidance on health and safety matters relating to their compressed air operations.
This commitment to promoting best practice when it comes to health and safety also applies to the staff under Barnes’ direction, as he explains:
At Atlas Copco, we believe in a safety first mentality and this is particularly true for our field service engineers. For this reason, we ensure they receive the highest levels of technical training, and are also up to speed on our latest health and safety policies – whether they relate to being on-site or travelling on business. This ensures that both they, and our end customers, operate in a safe and productive working environment.
Commenting on Brian Barnes’ appointment, Alexander Pavlov, Atlas Copco General Manager UK & Ireland said:
With his very broad experience in service operations, strong people management skills and deep understanding of the challenges in the aftermarket industry, Brian is the ideal candidate for the position of business line manager for Compressor Technique Service operations
In the leisure time he spends at home in Washington, Tyne and Wear, Barnes likes nothing more than to practice his guitar and his golfing skills; commenting that:
I used to be a 9-handicapper, but the demands of management now mean fewer opportunities to get on the course!
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Editor's Notes: Atlas Copco Compressors is the GB sales and service operation of the Atlas Copco Group providing oil-free and oil-injected stationary air compressors, gas and process compressors, vacuum pumps, turbo expanders, nitrogen generators, air treatment equipment (such as compressed air dryers, coolers, and filters) air management systems, and custom designed engineered packages. Atlas Copco Compressors’ sales and distribution network means that specialist compressed air advice and service is always within easy reach. A team of over 80 service engineers operates across the country, to ensure maximum running efficiency and minimum downtime at its customers' sites. In the United Kingdom, Atlas Copco also handles the sales and marketing of construction and mining equipment, portable compressors and electric power generators, industrial power tools and assembly systems – all backed up by a nationwide sales, distribution, service and maintenance network. Atlas Copco is a world-leading provider of sustainable productivity solutions. The Group serves customers with innovative compressors, vacuum solutions and air treatment systems, construction and mining equipment, power tools and assembly systems. Atlas Copco develops products and services focused on productivity, energy efficiency, safety and ergonomics. The company was founded in 1873, is based in Stockholm, Sweden, and has a global reach spanning more than 180 countries. In 2016, Atlas Copco had revenues of BSEK 101 (BEUR 11) and about 45,000 employees. Learn more at www.atlascopco.co.uk/compressors. For all of the latest news follow us on Twitter via @AtlasCopcoUKIRE, connect with us on Facebook and Google+ or find our Atlas Copco UK & Ireland LinkedIn company page. For further editorial information contact Chris Butcher on 01582 390980. For product or sales enquiries please contact 0800 181085. For further company information contact Joanna Canton Long on 01442 222240.