TechCover ToolsNet is our solution for trouble-free, real-time monitoring and support of your production. Ensure maximum system availability, quality and productivity.

TechCover ToolsNet offers you the following

• Improved quality, productivity and system availability • Deeper insight into production performance and focus areas • Continuous improvement of the manufacturing process • Proactive monitoring to prevent potential problems from occurring Protect your software - improve your performance.

Scope of service

1. Service & support2. Guaranteed service times3. Guaranteed response time4. Updates • Installation up to 2x per year included* 5. Customer portal6. HealthCheck7. TechCover Connect * Software updates are installed if available and requested by the customer. Following an update, a web session can optionally take place to provide information and answer questions.

Note

• For exact details on the scope of services, please refer to the Appendix General Scope of Services Basic Package. • Our TechCover contracts can be extended in modules. Feel free to contact us on this topic.