Experiencing expensive, unforeseen repair costs?
High administration costs and long turnaround times?
Check your tool status
Keep track of the entire repair cycle, from your door to our door, and back again
Five good reasons to let Atlas Copco Service repair your industrial tools and equipment
Having your industrial tools and equipment repaired by an OEM-Certified Specialist will ensure you get high quality and short lead times.
1. Peace of Mind when your investment is in the hands of experts
To ensure highest quality and safety, your high-precision tools should be repaired by certified service technicians who follow predefined processes and guidelines.
As the designer and manufacturer of the tools, we're confident that no one knows the tools than better than we do. We have more than 2 000 Atlas Copco certified service technicians specializing in industrial power tools. They are ready and waiting to fix existing issues with your tools and can even predict possible future problems.
Your industrial tools are a valuable investment – they deserve expert care.
2. Reduced downtime time and costs
In production, time is a critical factor – every minute of downtime is very costly. Statistics say that, on average, an automotive manufacturer loses $22,000 per minute when the production line stops.
With a predefined repair process with preset pricing for all Atlas Copco tool repairs, we ensure damaged tools are repaired and back in production quickly, with minimal administration, costs, and inconvenience.
We have Customer Centers in 18 countries and three central repair workshops, in the EU, the US, and China, respectively. This global presence can significantly reduce repair lead times.
3. Genuine spare parts
It’s false economy to compromise the quality of the tool by using non-original spare parts…unfortunately, this is the case if you repair with a third party.
Let Atlas Copco repair your industrial tools and you can rely on getting genuine spare parts. As the manufacturer, we know exactly which parts are needed. We can offer them in a single package or a service kit, saving you time and resources.
4. Extended warranty
You will get a renewed warranty after every repair. It's our exclusive offer when you repair with Atlas Copco.
5. Full control of your repairs
You can easily order and track your repairs with our service portal Where Is My Tool.
Where Is My Tool is an online platform that allows you to access the real-time service status of tools and equipment that you have sent to us. Here you will find helpful information and functions to reduce your tools' processing times.
You can find the following:
- Overview of the entire tool fleet (installed base)
- Overview of the current status in the field or workshop process
- Overview of next preventive maintenance or calibration required
- Access to relevant documentation (e.g., repair reports, test certificates)
- Access to tool history
- Reminder/notification function for calibration and maintenance, quote approval, receive and send
- Registration of tools for maintenance and repair
Try our Repair Center for dispensing, riveting and fastening equipment!
Here we offer high quality repairs with original spare parts. Choose the repair strategy that suits you best, lower your total cost of ownership and stay in control of your budget.
Plug 'n' Play Switch
- Easy Removal
- Switch with stored spare
Registration & Shipment
- Sending to Atlas Copco for overhaul
- Individual repair or EASY Repair with fixed price
Atlas Copco Repair Shop
- Overhaul using original spare parts
- Full functionality testing
Return of fully functional part
- After 10 working days
- 6 months' additional warranty