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Discover the tooling solution that saved one customer from future quality issues and warranty claims.

Atlas Copco reduces warranty claims for a major automotive manufacturer

4 minute(s) to read

Smart tooling is what makes error-proofing possible. On the line, you need smart tools that can communicate with solutions that record all process steps during assembly. Otherwise, your production will suffer from missed errors and improper process documentation, defeating the purpose of your smart tools and error-proofing solutions.

Our customer, a major automotive manufacturer, struggled to connect their smart tooling to their error-proofing box. This was causing issues during the vehicle assembly process, leading to missed fastenings and warranty claims. So, our experts curated the perfect assembly tooling solution for their applications, saving them thousands in scrap, rework, and defects. Read on to learn more.

Our experts walk the line

During a visit to our customer’s facility, our experts discovered that our customer’s existing tooling for a particular station wasn’t compatible with their error-proofing system. This led to the tools not connecting properly and less recorded tightening data during the application. Without this vital tightening information, our customer experienced a surge in scrap, rework, and warranty claims, all of which hindered their growth and success.

What our customer didn’t know was that not only do we offer the tools they need for the application, but that our tools are compatible with their error-proofing system. That’s right! Our line of ITB pulse tools were the perfect solution for their assembly needs.

Not only are our Tensor ITB-P tools offer advanced features that take productivity, assembly quality, and user experience to the next level, but they are also compatible with customer-specific error-proofing systems. This enables you and your operators to use the equipment that best works for your production line.

ITB-P right + 3 batteries 2

Take your assembly to the next level

If production quality is important to you, then the Tensor ITB pulse tools could be the perfect tool for your assembly. This handle solution provided multiple forms of operator feedback, which you can configure which works best for you. You can choose from a colored front LED, vibrator, or embedded display, enabling your operators to always know when an OK and NOK tightening has occurred.

In the case of this customer, they were worried about the assembly quality and the tools' integration ability. While their existing tools struggled to connect to their error-proofing system, the Tensor ITB-P wouldn’t encounter this same issue due to an integrated controller which allowed direct integration with station accessories and production system without the need for an intermediate physical controller box.

In this way, our tools would connect easily to their existing line, catch errors, and thus improve their productivity, profitability, and customer reputation due to a reduction in warranty claims.

Why choose Atlas Copco?

As the leading provider of advanced assembly tools and solutions, we strive to make our customers happy. From providing solutions that will improve assembly, to developing solutions that are compatible with unique systems, we want to ensure your growth and success.

Do you have a quality issue that’s leading to a surge in warranty claims and affecting your profitability? Contact Atlas Copco today to speak with our dedicated experts to find the best solution for your assembly!

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